“The coaching has been life changing for me. It has taught me to let go of my fear of failure, it has helped me to better understand my core values and, I believe, has made me more constructive in my approach.”
Manager – Strategic Projects
“Thank you again for your insights and your encouragement.Â I have truly gained a lot from the time I spent working with you and feel like I have wings on my feet from the work we did together.Thanks Diâ€¦hope to run into you again soonâ€¦”
Manager, Business Analysis
“My organisation arranged coaching for me and at first I was a bit reluctant because I wasnâ€™t sure what it was about. After only one session I realised it was like putting a mirror up and I saw myself reflected back. I was a bit surprised by what I saw, but what was amazing was that I was able to solve my own problems because I took a different view of things. Itâ€™s such a great experience for anyone to go through.”
“The work I did with you on assertiveness has definitely assisted me, based on my own feelings of control but also on feedback from other Managers and site personnel.Â I have decided to put the Rogen courses on hold and continue to concentrate on the outcomes we were working on, because this has helped to address the areas which we both believed were most important..””So, as you can see, you certainly had a positive impact with the coaching!”
Superintendent Ti West
“I was inspired by the module we completed around coaching.Â Â I am recommending it for our leaders as I believe it will help each person take responsibility themselves for environmental compliance.Â I see that allowing people to think through the process, rather than being told what to do is far more empowering and encouraging for change.”
OHS Rio Tinto
“I believe you are providing a very valuable service. I personally received great value from the process and look forward to working with you again in the future. I am also strongly recommending that my staff_ see you as I believe they would greatly benefit from your services.”
Principle Elders Real Estate Mandurah
“I actually bit the bullet Monday morning â€“ all went really well, they have agreed to the reduction of hours â€“ how good is that?So despite my extremely sweaty palms and excessive reluctance â€“ mission accomplished.
Thank you so much for all your help with this, especially with the push to make it happen â€“ very much appreciated by both my family and myself.”
Senior Management Accountant
“The work we did on assertiveness definitely helped me communicate with more confidence and conviction, and I have seen the team respond favourably to the changes I have made. Thank you so much for your help.”
“After identifying the key areas that we needed to work on, I found Dianneâ€™s coaching and facilitating ability assisted the team to draw on resources and unleash the potential necessary to grow our company.”
“One of the most profound things I learnt through coaching with Dianne, was to keep quiet. I thought that as the leader I had to have all the answers, but I tried putting the idea out there, kept quiet, and bingo the team came up with some great ideas”!
Geology Rio Tinto
“Dianne came along just at the right time, I was feeling very disheartened with my salon and was losing focus with no direction. The business coaching has helped me get back on track, has given me a sense of control and I’m starting to feel fulfilled in my work again. I have learnt many things from Dianne that are invaluable, especially the retail side of things. I wish I had a business coach 4 years ago when I started my business. We have turned the business around to increase profit by 300%.”
Bloom Total Beauty and Body Care
“I started the program because I felt that I had exhausted my own ideas and needed a fresh new focus on my business. I wanted to not only set goals but have the team achieve them regularly and we are now successfully doing that. As a result my business has grown, my team is kicking goals but more importantly I have grown as a person and business owner. I know we are running a more professional business now and my dealing with staff has improved. I have thoroughly enjoyed working the Dianne and would highly recommend coaching to anyone in business”.
“Having coaching with Dianne was like seeing a mirror reflection of my thoughts, beliefs, and thinking I quickly saw where my limitations were and implemented strategies to overcome these and move forward. Thank you so much Di I will never forget our sessions”.
“I have so much more control over my business now and have been able to reduce my working week to 4 days giving me more time to work on the business rather than in it. The business’s retail increased 53% and service is up 20% since starting the program”. I now understand effective communication and can deal with staff issues much more professionally”.
Beauty on the Avenue
“I now understand the financials of my business and am aware of the percentage I should be paying for wages, stock, rent, marketing etc. I enjoy working with a monthly budget as it helps project future planning. I also gained knowledge by understanding the percentage retail and service sales that I should expect from my team. I would recommend anyone in the hair or beauty industry work with Dianne”.
“We decided to get a coach and had been referred to Dianne. We needed help to increase the level of engagement of team members and improve our level of customer service. It took no time for the staff to realise that customer service was a crucial part of our business and that if we didnâ€™t look after the customer basically we wouldnâ€™t have a business and they wouldnâ€™t have a job. The turnaround has been amazing.” Thankyou Di
Customer Service Manager
“When I met with Di I was at my wits end trying to deal with staff problems. After just a few months of working the program I have greatly improved my communication and leadership skills. I have implemented goal setting and have clear guidelines in place. As a consequence I have a totally new outlook and am so enthusiastic about my business and its future now.”